It seems that T-Mobile has been sending out nasty-grams to it’s customers who have “unlimited” service. I say “unlimited” because T-Mobile has been terminating them for using too many minutes even though they’re paying for an unlimited minutes plan. Now, my question is what part of “unlimited” don’t they understand?
If anyone with T-Mobile has been getting letters like this, I’d encourage them to switch to MetroPCS. They’re new here in the DFW area but it’s $40/month for all you can talk with free long distance. The ONLY plans MetroPCS has are unlimited minutes. If they ever start offering unlimited data, Sprint can kiss my $$$ good-bye.
Given this relative newcomer is making huge inroads into the lucrative wireless marketing, I’d say that T-Mobile needs to remove its occular colonic occlusion and get with the program. Instead of terminating loyal customers, they should be trying to match the price point and plan features of their newest competitior.